Lobby Attendant - PM Shift, Magnolia Dallas Park Cities
posted on 2016-10-27 / Dallas Park Cities, TX
The Public Space Attendant maintains the Hotel’s public spaces such as the lobby, restrooms, fitness center, and other assigned parts of the Hotel. The job is very important as the cleanliness of the public spaces is important to create a favorable impression upon the guests.
Here is what Teresa R. from the Denver Magnolia Hotel says about working as a Public Space Attendant: “I enjoy working the public areas of the Hotel because of the guest contact. It is fun talking to guests and just ensuring that everything is good and clean for them. Overall the Hotel is a wonderful place to work because it has provided for me and my family.”
Some duties and responsibilities of the Public Space Attendant position include:
Complete checklist of areas to clean, ensure cleanliness to Hotel standards. Don’t interfere or disrupt guest activities while doing your assignments. Safety first using cleaning agents, etc. while doing your jobs. Report any maintenance problems you see while doing your assignments. Special projects as may be assigned.
Some Magnolia Guest Service Standards expectations for a Public Space Attendant include:
Every job and every employee is important to our success. Smile and greet the guests as you meet them throughout your shift. Assist the guest whenever and however you can.
We will work together as a team to accomplish the Hotel’s tasks and service the guests.
We will look our best as a sign of service and respect to the guests.
Some desired qualifications for the Room Attendant position include:
Able to meet physical qualifications of the job, which include bending, twisting, lifting, pushing and long periods of standing. Able to complete assignments while working alone and without close supervision. Previous Hotel housekeeping experience in an upscale full service hotel or resort.